Dalton CRM Team
Our Approach
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Talk to us about our Exploratory Workshops and our Comprehensive Competitive Quick Starts
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Fran Dalton - Salesforce Functional Architect
Fran spent 25 years as a Corporate Banker prospecting, analysing and negotiating with prospects and customers to achieve a mutually beneficial result.
In 2013 Fran wrote a book to assist people in mortgage debt which was published by Orpen Press (Making a Deal with Your Bank – An Insider’s Guide to Managing Your Mortgage Debt). He spent a number of years assisting businesses with their dealings with Banks.
In 2020 the Covid 19 Pandemic impacted the business. He recognized that the move to flexible working was the future of work and believed that businesses needed to embrace technology to respond to this new reality. That brought him to Salesforce.
Salesforce is a technology that systemises, structures and automates many of the manual processes that many businesses are working with today.
His strong academic background in economics, accountancy, marketing and banking allowed Fran to quickly adapt to this new situation where businesses now required digital delivery rather than manual delivery of information. Fran's certified expertise in Salesforce extends to Advanced Administration , Sales Cloud, Service Cloud, Application Builder, Platform Developer, CPQ ( Quote to Cash), Experience Cloud and Nonprofit Cloud.
In 2013 Fran wrote a book to assist people in mortgage debt which was published by Orpen Press (Making a Deal with Your Bank – An Insider’s Guide to Managing Your Mortgage Debt). He spent a number of years assisting businesses with their dealings with Banks.
In 2020 the Covid 19 Pandemic impacted the business. He recognized that the move to flexible working was the future of work and believed that businesses needed to embrace technology to respond to this new reality. That brought him to Salesforce.
Salesforce is a technology that systemises, structures and automates many of the manual processes that many businesses are working with today.
His strong academic background in economics, accountancy, marketing and banking allowed Fran to quickly adapt to this new situation where businesses now required digital delivery rather than manual delivery of information. Fran's certified expertise in Salesforce extends to Advanced Administration , Sales Cloud, Service Cloud, Application Builder, Platform Developer, CPQ ( Quote to Cash), Experience Cloud and Nonprofit Cloud.
Michael Dalton - Non-Executive Technical Consultant
Michael has been implementing Salesforce solutions for 8 years. He specialises in providing end to end solutions to companies currently using or thinking of adopting Salesforce as their CRM. The solution can involve optimisation, implementation, training, development (APEX) & support.
As a Non-Executive member of the team, he partners with us to advise on the more complex requirements which may involve such areas as Apex Coding, Visualforce, Custom Lightning Components and the management of the Developer Team.
Michael’s certified expertise in Salesforce extends to Application Architect, Sharing and Visibility Architect, Administration , Sales Cloud, Service Cloud, Application Builder, Platform Developer, CPQ ( Quote to Cash), OmniStudio Consultant, OmniStudio Developer and Field Service Consultant.
As a Non-Executive member of the team, he partners with us to advise on the more complex requirements which may involve such areas as Apex Coding, Visualforce, Custom Lightning Components and the management of the Developer Team.
Michael’s certified expertise in Salesforce extends to Application Architect, Sharing and Visibility Architect, Administration , Sales Cloud, Service Cloud, Application Builder, Platform Developer, CPQ ( Quote to Cash), OmniStudio Consultant, OmniStudio Developer and Field Service Consultant.
Development Team
We also work with Salesforce App Developers such as Conga Composer and Docusign to implement their solutions for clients. As Salesforce code developers have their own specialist areas we work with the one best suited to the project in hand.
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